Frequently Asked Questions
- We have a flexible return policy that allows you to return any item within 30 days of purchase for a full refund or exchange, provided it is in its original condition.
- If you wish to return an item, simply contact our customer service team and they will guide you through the process.
- Once your order is shipped, you will receive an email with your tracking information.
- Use this code on the corresponding transporter's website to see your order status.
- If you have any questions about the status of your order, feel free to contact our customer service team.
- We accept all major credit cards, PayPal, Apple Pay, Google Pay, bank transfers, and cash on delivery.
- If you have a special agreement, want to pay by bank transfer, or cash-on-delivery, fill this form to get in touch with us.
- If your order has not been shipped, you can cancel your order by contacting our customer service team.
- However, if your order has already been shipped, you will need to return the item following our return policy.
- If you paid via bank transfer or cash on delivery, we will issue a refund to your bank account or provide a refund in cash upon receiving the returned item.